City Health Care Partnership CIC conducted our fifth annual patient experience survey in July and August 2013.
Service users were asked to undertake a short questionnaire on how they felt they were treated during the treatment/visit, the overall quality of the service received and suggestions for improvement.
The survey was conducted by SMSR Ltd on behalf of City Health Care Partnership, either on the phone or face-to-face. SMSR Ltd are fully compliant with data protection, MRS code of conduct and NHS guidance.
We will be publishing the results from this year's survey in January 2014. Last year's patient questionnaire showed that most people are very happy with the services we provide. To read the results from last year, please use the links below.
The Summary Report click here.
The Full Report click here.