About Us
City Health Care Partnership CIC is the parent "for better profit" co-owned business of a group of established and developing businesses, providing community health and social care, primary and specialist care primary health and integrated social care services to over half a million people in Hull and the East Riding of Yorkshire.
Our services help minimise the need for acute care in hospital through early interventions, community-based treatment and promotion of healthy lifestyles.
We provide over 75 diverse services in community settings, including End of Life, District Nursing, TB Clinics, Community Paediatric Nursing, Health Visitors, School Nurses, Sexual Health, Dentistry, Public Health, Prison Health, GP Practices, Minor Injury Units, Eating Disorders and Psychological Wellbeing to name but a few. We employ around 1400 people.
We also run City Health Pharmacy Ltd, a retail, care home and wholesale pharmacy business and Tangerine Discretionary PCC Ltd, our contingency and risk business. CHCP CIC is also one of four shareholders in Albion Care Alliance CIC, a national alliance of like-minded organisations offering an alternative to the traditional ‘for profit’ sector. Our charity, City Health Care Partnership Foundation, enables us to give extra support to the communities we work in.
At its core CHCP CIC is a social business, investing all profits from all our growing ventures into services, staff and the communities in which we work. Our recent Social Return on Investment audit showed a return of £23 for every £1 spent and our user survey showed that 96% of all respondents would recommend our services based on their overall experience.
History Matters...
City Health Care Partnership CIC (CHCP CIC), previously NHS Hull provider services, officially formed on 1 June 2010 as an independent health services provider separate to the commissioning organisation, NHS Hull. We work as part of the NHS family in a similar way to GPs, Dentists and Pharmacies.
Our Mission
At City Health Care Partnership CIC our mission statement is simple:
- To grow a socially responsible commercial business that contributes to the wider wellbeing of the communities in which we provide services
- From which the high quality and safe services delivered are personally responsive, caring and inclusive of all
- And where people love to work.
Our Vision
To achieve socially-responsible sustainable growth, we have established a vision with clear goals:
Patients: Providing patient-centred responsive, high quality services.
People: An employer of choice where individuals are inspired and supported to be the best they can be.
Profit: Maximising returns made to staff, communities and services.
Portfolio: Delivering to the community, commissioners and partners a range of services that is held in high regard by all who are in contact with us.
Partners: Fostering a network of partners and key business links that will enhance the experience of patients, services users, carers and the community.
Productivity: An ability to demonstrate services that are effective, efficient in delivery and cost and appreciated for their added value.
Population: Contributing to the wider wellbeing of the communities in which we work.
Our Values
- Service and Excellence
- Equality and Diversity
- Creativity and Innovation
- Co-operation and Partnership
Eliminating Mixed Sex Accommodation (EMSA) - Declaration of compliance
City Health Care Partnership CIC is pleased to confirm that we are compliant with the Government’s requirement to eliminate mixed-sex accommodation, except when it is in the patient’s overall best interest, or reflects their personal choice. We have the necessary facilities, resources and culture to ensure that patients who are admitted to our hospitals will only share the room where they sleep with members of the same sex, and same-sex toilets and bathrooms will be close to their bed area. Sharing with members of the opposite sex will only happen when clinically necessary (for example where patients need specialist equipment or when patients actively choose to share (for instance within our intermediate care service for partners to share a room)
If our care should fall short of the required standard, we will report it. We will also set up an audit mechanism to make sure that we do not misclassify any of our reports. We will publish the results of that audit within our Quality Accounts.
Investors in People
City Health Care Parternship CIC has attained Investors in People status, which recognises our commitment to our employees.
